Datacolor Support

Discontinued Products

Important Information on the Provision of Replacement Parts for older Spectrophotometers and Light Cabinets.

Changes in technology have created some difficult challenges for Datacolor. The most significant challenge has proven to be our ability to provide instrument hardware support at a “reasonable cost” to our customers. Many of the major components used to produce several of our older spectrophotometers are no longer available. Some components that are available are in limited supply and at a much higher cost.

In light of this, Datacolor will not be able to fully support certain instruments as listed below. However, in our ongoing efforts to provide you with the best customer service, we will make every attempt to support your older instruments if possible. If you have an instrument included on this list, please contact us to find out how we can help you.

What the discontinuation of support Policy means:

  • No Telephone or email support beyond basic coverage
  • Datacolor support will not provide help on reinstallation of these legacy products on newer computers
  • Current Applications agreements will be honored but will not be renewed

Interested In Upgrading or Trading In Your System? Click Here

Instrument / Light CabinetSupport Discontinued Effective Date
Chroma SensorJune 2000
CS-5 and CS-3April 2002
38XX series Units Built BEFORE 1988June 2000
38XX series Units Built AFTER 1988September 2002
39XX SeriesSeptember 2002
SF500 SeriesSeptember 2002
Microflash 100d & 200dFebruary 2010
Dataflash 100 s/n < 7000January 2013
Spectraflash 300 s/n < 3000 February 2010
Spectraflash 450 s/n < 1000 January 2013
Spectraflash 600 (CS) s/n < 3000February 2010
Spectraflash 600 (Plus) (CT) s/n < 6000January 2013
Elrepho 450 s/n < 1000January 2013
Elrepho 3100 & 3300February 2010
Multilight 2 (ML 2)June 2002
Multilight 5 (ML 5)June 2002
Tru-Vue 1June 2002

Discontinued Software Products

Datacolor will no longer replace defective hardware keys. The table below shows discountinued software products and the name of the replacement product.Datacolor Tools 2.06 or above

Legacy Software with DongleReplacement Software
Quality Control Software
Chroma QCDatacolor Tools 2.06 or above
DatamasterDatacolor Tools 2.06 or above
Colortools 1.X, 2.XDatacolor Tools 2.06 or above
Datacolor Tools 1.0, 1.1 and 1.2Datacolor Tools 2.06 or above
Color Matching Software
Chroma Calc I, II, and IIIDatacolor Match Pigment 2.2 or above
Datamatch Paint, Plastic and InkDatacolor Match Pigment 2.2 or above
Datacolor Match Pigment 1.XDatacolor Match Pigment 2.2 or above
Lab Paintmaker 1.x -3.15Datacolor Match Pigment 2.2 or above
DCIMatch 1.0 – 1.2.XDatacolor Match Pigment 2.2 or above
Retail Software
DOS PaintmakerDatacolor Paint 1.2.45 or above
Paintmaker V1.0–2.2Datacolor Paint 1.2.45 or above
Visualization Software
ImageSync 3.xDatacolor Envision
ImageMatch 3.xDatacolor Envision Plus
ImageMaster 3.xDatacolor Envision Pro