Changes in technology have created some difficult challenges for Datacolor. The most significant challenge has proven to be our ability to provide instrument hardware support at a “reasonable cost” to our customers. Many of the major components used to produce several of our older spectrophotometers are no longer available. Some components that are available are in limited supply and at a much higher cost.
In light of this, Datacolor will not be able to fully support certain instruments as listed below. However, in our ongoing efforts to provide you with the best customer service, we will make every attempt to support your older instruments if possible. If you have an instrument included on this list, please contact us to find out how we can help you.
What the discontinuation of support Policy means:
Datacolor will no longer replace defective hardware keys. The table below shows discountinued software products and the name of the replacement product.